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Car wash POS help center: set up lane by lane

12 short guides in the order the setup asks for them, from creating the account to closing the register.

12 articles

Getting started

  1. 1 Create your car wash POS accountSign up for GetCarWashPOS, choose your country and currency, and land on a working dashboard in about two minutes. 2 min
  2. 2 Add a location, registers and staffSet up your wash site in the POS: address for receipts, registers or pay stations, receipt printer and staff logins with PINs. 5 min
  3. 11 Import from another systemMove customers, plates, members, products and fleets from your current car wash POS or spreadsheets into GetCarWashPOS with a free import. 20 min

Payments & tax

  1. 3 Set up tax for your countryHow to set US sales tax, UAE 5% VAT and Pakistan sales tax in the car wash POS, with tax groups per product and the right wording on receipts. 5 min
  2. 8 Set up fleet accountsCreate fleet car wash accounts with credit limits, pay terms, contract prices and vehicles, sell washes on account and send monthly statements. 10 min

Menu & memberships

  1. 4 Build your wash menu: packages and add-onsTurn your car wash menu board into one-tap buttons: wash tiers as products, add-ons as modifiers, prices per location and colours for the pay station. 15 min
  2. 5 Create unlimited wash membership plansSet up wash club plans that renew automatically: price, billing interval, which washes are covered, family and fleet plans, and how renewals are charged. 10 min
  3. 6 Add customers, vehicles and platesStore car wash customers with their vehicles and licence plates, so members can be found by plate at the pay station or recognised by your LPR camera. 5 min
  4. 7 Connect an LPR cameraHow licence-plate recognition connects to GetCarWashPOS through an integration: what your camera vendor needs to support, what we set up, and how to test it. 30 min

Store & website

  1. 9 Your online storeHow the online store is generated from your POS catalogue, what it sells (washes, clubs, gift cards), and how to choose which products appear. 1 min

Daily operations

  1. 10 Open and close the registerThe daily routine at the pay station: opening cash, selling with express pay, shift changes and the register close report that matches the drawer. 2 min
  2. 12 Staff roles and commissionGive car wash staff the right permissions, set commission per person or category, and read the commission report for payroll. 10 min

Still stuck?

About the help center

Where do I start?

With Create your car wash POS account, then follow the articles in order; they match the order the software asks for things.

Can someone set it up with me?

Yes. Book a call with the onboarding desk for your country from the contact page.

Is help available in Arabic or Urdu?

Articles are in English for now; the UAE and Pakistan desks support you in Arabic and Urdu by phone and WhatsApp.

How do I log in to my account?

Use the Log in link in the menu or the footer.

What if my question isn't here?

Use the contact form or the support email on this page; a person replies within business hours.

Are these articles up to date?

Each one shows the date it was last checked against the software.

Follow the guides on your own account

Start the free trial and keep this page open in another tab.

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